rn98 Questions & Answers

rn98 processes withdrawals within 5 to 30 minutes of your request. You can withdraw via KBZPay, Wave Money and AYA Pay — processing time may vary depending on inter-bank periods and network conditions. Most requests are handled very quickly.

If you claim the rn98 100% welcome bonus, you must wager the bonus amount 15 times before you can withdraw bonus winnings. For example — if you deposit 20,000 Ks and receive 20,000 Ks as a bonus, you must wager 20,000 Ks × 15 = 300,000 Ks before withdrawing the bonus winnings. Your deposit amount, however, can be withdrawn without this requirement.

A pending withdrawal can be caused by incomplete account verification, unmet bonus wagering requirements, or an off-peak submission time. If it has not been processed after 30 minutes, contact us immediately via Live Chat.

To withdraw at rn98, you need a minimum of 10,000 Ks in your account. Each withdrawal request must be for more than 10,000 Ks. If your balance is below that amount, top up your account first and then submit your request.

Yes, you can. rn98 operates 24/7, so you can request withdrawals at night, on weekends and during holidays. No matter when you submit a request, it will be processed within 5–30 minutes.

No. The rn98 platform is for players aged 21 and above only. You must confirm you are 21 or older when registering. Accounts found to have provided false information will be closed and no refunds will be given. We take the protection of young people seriously.

You can request deposit limits through the Responsible Gaming page on rn98. You can also contact us via Live Chat to set your own personal limits — rn98 will act on your request immediately.

If you notice any of the following signs, you should seek help — feeling unable to stop playing to chase losses, gambling causing problems with family, losing control over how long you play, or your work being affected. If any of these apply to you, we encourage you to read our Responsible Gaming page and reach out for support.

You can request personal limits or a temporary account suspension through rn98's 24/7 Live Chat. If you would like advice from an outside professional, our Responsible Gaming page lists resources and contact details where you can get help.

rn98's 2D lottery uses a random number generation system. Results are produced using a server random number and Provably Fair technology, which allows fairness to be verified. Numbers cannot be predicted in advance, so no website or person can offer any "guaranteed method" — all results are random.

The 3D lottery uses a three-digit combination drawn through a random number generation system. The difference from 2D is that you must match three digits to win, and the payout rate is higher. Because results are random, any methods claiming to predict "numbers that are likely to come out" are not scientific — play at your own responsibility.

Yes. The rn98 platform supports 2D, 3D, and Shan Koe Mee through a mobile browser. No separate app download is needed — just open the rn98 website in your phone's browser and start playing right away. Both Android and iOS are supported.

Shan Koe Mee is a traditional Myanmar card game played with three cards per hand, with betting rounds throughout. Game instructions are available within the game itself. Shan Koe Mee is a favourite among Myanmar players on rn98, and Live Chat support is available if you need help.

Network processing times can vary. If your deposit has not appeared after 5–10 minutes, contact us via Live Chat with your transfer receipt or screenshot. If you have transferred to the wrong bank account, contact us immediately — the rn98 support team will help resolve it.

rn98 does not charge any fees on deposits. However, if KBZPay, Wave Money or AYA Pay themselves apply a service fee, that is charged by the payment provider and is not related to rn98.

To deposit with Wave Money, log in to your rn98 account, click Deposit, select Wave Money and transfer to the designated bank account. After transferring, include your rn98 account number in the reference, then submit the amount and screenshot on the website. The minimum deposit is 3,000 Ks and the process is straightforward and quick.

Yes. KBZPay is the most widely used payment method on rn98. Go to the deposit section, select KBZPay, enter the amount, and complete the payment. Transfer instantly through the KBZPay app, then submit your transaction ID or screenshot via the rn98 deposit form.

For all payment methods at rn98 — KBZPay, Wave Money and AYA Pay — the minimum deposit is 3,000 Ks. Note that this amount is eligible for the 100% welcome bonus, meaning even a 3,000 Ks deposit earns you a 3,000 Ks bonus (bonus capped at 100,000 Ks).

On rn98, once a football match ends, bets are settled based on the official result of that match. For accumulator bets, settlement happens after all included matches are completed. If a match is abandoned or cancelled, it is handled as a "Draw" or refund in accordance with the handling rules.

An accumulator (parlay) is a bet that combines seven or more matches into one. Winnings from each match are multiplied together, which can lead to high payouts — but if any single match loses, the entire bet is lost. Because of the higher risk involved, we recommend making careful decisions.

Odds represent how much you win if your bet is correct. For example, if you back Team A at odds of 1.85 and stake 10,000 Ks, you receive 18,500 Ks if they win. Handicap (goal start) levels the playing field by giving the weaker team a virtual advantage. For example, if you back Team B with a +0.5 handicap, Team B only needs to avoid losing by a margin — even a draw counts as a win for your bet.

Yes. Through rn98's Live Betting section, you can place bets while a match is in progress. Odds change in real time as events unfold, so be aware that if there is a delay between your decision and the time your bet is placed, the odds may differ.

Whether Cash Out is available in rn98's football section depends on the market and match type. For eligible matches, you can receive a partial payout instantly while the match is still in progress. Cash Out will only be available after your bonus bet is confirmed. Contact Live Chat for more details.