rn98 Privacy Policy

This Privacy Policy ("Policy") explains how rn98 handles the personal data of players, visitors, and registered users ("you") who use the rn98 website (rn98.run) and its related services.

Continuing to access and use the rn98 website means you accept the terms set out in this Policy. If you disagree with any part of the Policy, you must stop using the service and contact us at [email protected].

1.1 — Information You Provide Directly

This includes information you provide yourself through registration, opening an account, and accessing services—

• Name and date of birth (for the 21+ age verification check)
• Email address
• Phone number (for contact purposes only)
• Payment information (KBZPay, Wave Money, AYA Pay account ID)
• Deposit/withdrawal records and financial personal data
• Messages sent to our support team via Live Chat

1.2 — Information Collected Automatically

When you access the website, our servers automatically record technical data—

• IP address and ISP information
• Browser type, language settings, and operating system
• Pages visited, login/logout times, and location
• Referral URL (which website you came from)
• Data collected from cookies and similar technologies
• Gaming history — games played, deposit/withdrawal records

1.3 — Information Received from Third Parties

Payment services (KBZPay, Wave Money, AYA Pay) notify us whether a transfer succeeded or failed. This data is used only to reconcile accounts and run security checks — it is not used for any other purpose.

rn98 uses your personal information only for the following purposes—

• Account Management: To create, verify, and protect your registered account
• Financial Transactions: To process deposits, withdrawals, and bonus settlements
• Legal Compliance: To carry out the 21+ age check and meet legal requirements
• Customer Support: To assist you via 24/7 Live Chat and email
• Security: To detect fraud, money laundering, and blocked users
• Platform Improvement: To improve the website and enhance the gaming experience
• Communications: To send service notifications and financial transaction confirmations

We never sell or hand over your personal information to third-party advertising services that have no involvement in handling this data.

3.1 — What Are Cookies

Cookies are small text files that a website stores in your browser. They help the site run smoothly and remember your preferences.

3.2 — Types of Cookies rn98 Uses

• Essential Cookies: Required to maintain your login session and game session
• Performance Cookies: To monitor website response times and detect errors
• Functional Cookies: To remember your language, table settings, and player preferences
• Security Cookies: For CSRF attack protection and authentication

You can block cookies through your browser settings, but please note that some parts of the service may no longer work properly.

rn98 shares your personal information with third parties only under the following limited circumstances—

• Payment Services: Only the data strictly necessary for transfers is sent to KBZPay, Wave Money, and AYA Pay
• Legal Requests: When we are legally required to respond to a valid legal order from a responsible authority
• Service Providers: Companies that support the website (server providers, security auditors) — they handle data only as we instruct
• Player Protection: We may work with relevant authorities when necessary to prevent money laundering and fraud

Outside of the situations listed above, we do not sell or share your personal information with any third party.

5.1 — Technical Protections

rn98 applies industry-standard technologies to protect your personal information—

• SSL/TLS encryption — securing all data transfers between the website and server
• Login/logout monitoring and Two-Factor Authentication support
• Database encryption and restricted data access and copying
• Automated access log auditing and unusual activity alerts
• Server security measures — Firewall, DDoS protection

5.2 — In the Event of a Data Breach

If we become aware of a data breach, we will immediately conduct an investigation and notify affected players via [email protected] with a summary of what happened. Please note that rn98 cannot be held responsible for external breaches outside our control — however, we will do our best to resolve the situation.

rn98 stores your personal data only for the following periods—

• Account data: For as long as your account is active and up to 5 years after closure (as required by law)
• Financial transaction records: Retained in accordance with financial monitoring requirements
• Communication records: Live Chat and email records — up to 2 years
• Log data: Server logs and access records — up to 1 year
• Closed accounts: Player data closed for responsible gambling purposes — up to 5 years

Once the retention period ends, data will be securely deleted or converted into an anonymised format.

7.1 — Access and Copy

You can ask what personal data rn98 holds about you and request a copy. Email [email protected] — we will respond within 30 days.

7.2 — Correction

If you find any inaccuracies in your personal data, you can correct them directly from your account settings — or contact [email protected].

7.3 — Deletion

You can request deletion of data that we are not legally required to retain. After reviewing the request, rn98 will close and delete the account.

7.4 — Objection

You can object to your personal data being used for advertising or site promotion purposes. Most services will remain available to you after doing so.

7.5 — Data Portability

You can request a structured extract and copy of the data you have provided. To exercise this right, contact [email protected].

rn98 services are for players aged 21 and above only. We do not knowingly collect personal data from minors (under 21).

A date of birth check is carried out at registration. If a player's age cannot be verified after sign-up, the account will be suspended immediately and all related data will be deleted.

If you believe that data from a player under 21 has reached rn98, please notify us immediately at [email protected] — we will act right away.

rn98 may update this privacy policy at any time. If significant changes occur, players will be notified in advance by email. Continued use of the site after an update means you accept the revised policy.

You can check the most recent revision date in the "Last Updated" field at the top of this page. Questions about privacy or update notifications can be sent to [email protected].

If you have any questions, requests, or complaints about this privacy policy—

• Email: [email protected]
• 24/7 Live Chat — available in Myanmar language on the rn98 website

We aim to respond to data requests within 30 days. Please note that legal obligations may occasionally mean responses take a little longer.